Cancel for free up to 30 days prior to arrival date. Cancellations within 30 days prior to arrival are charged at 50%. Cancellations within 7 days of arrival are charged at 100%.  Please note that the booking fee is non refundable.

We charge each guest a £25 Damage Waiver instead of a refundable £150 Security Deposit. Many of our guests find this to be a simpler and more convenient option.

The Damage Waiver is a one-off, non-refundable fee that covers accidental damage up to £150 during your stay.

If you would prefer to pay the refundable £150 Security Deposit instead, please let us know at the time of booking. We will then amend your booking accordingly, and the deposit will be refunded after your stay, subject to there being no deductions for damages or other charges.

Please note: Certain properties are exempt from this arrangement and may require a security deposit instead.

We market our properties on a range of affiliates including Airbnb, Booking.com and VRBO, for the best rate for your holiday book direct with us on our website.

We provide bedding, a bath towel and a hand towel per person and tea towels along with the essentials to get you started for your holiday which include, tea, coffee, sugar, milk, biscuits, loo roll, dishwasher tablets and washing up liquid. Please note that these provisions are starter supplies only and you should expect to bring supplies for a self catering holiday.

The kitchens will be equipped with the essential cooking utensils and will be stocked with appropriate crockery.  

We have created a 'Travel guide' for you which includes must see places, our favourite places to eat and things to do during your stay. Please follow this link. Travel Guide

You will receive the arrival information 1 week prior to your arrival date. If you have booked your holiday via an affiliate then you will receive the information 3 days prior to your arrival date. 

The information will include directions along with the KEY SAFE code. All of our properties have a lock box which holds the keys for access.